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Tech Support

If possible consult your Local Dealer for any questions/concerns.

First, please view Ultra-Rest Installation Instructions

                         OR

Review the Instructional DVD


 *Fits ALL 2009 Bows.
  • Bowtech Captain, Admiral, Sentinel and some 2009 Diamond Bows require the 2009 Mounting Block for proper mounting.  All 2009 Ultra-Rests are equipped with this mounting block.  If you have an Ultra-Rest from 2008 or older, email archery@qadinc.com to request this part.  (*2009 Mounting blocks are $12.99)
  • P.S.E.  2008 and 2009 PSE bows with a brace height SHORTER than 7 inches require an additional Spacer Block and Longer Screw for proper Ultra-Rest Pro Series installation (the Hunter model installs normally).  Also the PSE Brute and Bowmadness require the additional parts. We will ship mentioned parts FREE of charge, please e-mail archery@qadinc.com  and include your mailing address.
 
Frequently Asked Questions
 
Q: My Ultra-Rest doesn't seem to drop fast enough...is there a spring tension adjustment I can make?
 
A: There are no external spring adjustments for the Ultra-Rest...reason being, it's not necessary.  The Ultra-Rest Pro Series, and Hunter, internal torsion springs are factory set to drop away fast enough to handle bows shooting in excess of 350 fps.  It has been recorded that a QAD customer was able to tune his Ultra-Rest HD and High Country bow, 80lbs draw weight, 400fps, without experiencing any fletching contact.  The key is Timing Cord location, and proper arrow nocking point height…see below for bow type specifics.
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Q:  Does the Timing Cord have to be attached to the bows downward buss cable in order for the Ultra-Rest to drop away properly?
 
A:  Yes!  The Timing Cord must be attached to the bows downward buss cable.  For adjustability purposes, we recommend using the Cable Clamp. (see above Ultra-Rest installation instructions)  The Ultra-Rest is NOT inertia activated.  If the Timing Cord is not attached, the arrow fletching will make contact with the launcher and activate the Safety Break Away feature.  The launcher will appear to drop away, but upon closer inspection you will notice fletching contact on the launcher. We suggest having the Timing Cord attached at least 3 inches below the bottom of the Ultra-Rest for the Pro Series LD and HD models.  (*The Hunter may require additional adjustments.)
 
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Q:  What is the difference between your 3 Ultra-Rests?

 

A:  The difference between the 3 Ultra-Rests are as follows...

 

Ultra-Rest Hunter - Economy version has *VDT - $49.95 retail – 90 Day Warranty

Ultra-Rest Pro Series LD - has *VDT, and *LDT - $109.95 retail – Lifetime Warranty

Ultra-Rest Pro Series HD - has *VDT, *LDT, and *AVT - $129.95 retail – Lifetime Warranty

 

*Velocity Drop-away Technology, Lock-Down Technology, Advanced Vibration Technology
 
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Q: My LD/HD is “sticking” or “popping” when I draw back my bow from the Drop Away position?

 

A: This is normal. When the Launcher drops away, an internal brake wedges into a cam causing the "Lock-Down" effect eliminating any chance of unwanted "bounce back".  When you use the Thumbwheel to rotate the Launcher to the Capture position you will feel a "stick" due to the fact you are "disengaging" the brake from the cam. (this disengagment process is what causes the arrow to pop if the Launcher is drawn form the Drop Away position)  

 

We recommend rotating the Thumbwheel while nocking an arrow; it will become habit in no time!
 
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Q: Which direction should my cock (or odd) vane be facing?

 

A: We do all of our testing with the cock vane pointing up and it is the direction we recommend.  However, if your Ultra-Rest is set up properly, you can shoot with the cock vane facing any direction.   

 
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Q:  I’m getting fletching contact, how do I eliminate this?

A:  When properly installed and tuned, the Ultra-Rest will drop away every time the bow is fired with zero fletching contact, or return to the Capture Position during a Slow Let Down.  If you are experiencing fletching contact, then additional tuning is required.  Here are some helpful tips…

 

Single cam designs: Mathews, Parker, Ross, Martin, etc.):

  - With the launcher in the Full Vertical Position, use a bow square to find the nocking point, which is set on average at a 1/8" to 1/4" nock high.

  - It is very important that the timing cord is attached to the bows downward buss cable. The launcher must be 90 degrees to the bow shelf AT full draw (The launcher can come up an inch before full draw, but no sooner). The rest will not drop away properly if it is not in the Full Upright position AT full draw. **Extra tension on the timing cord at full draw is better than any slack in the cord at full draw, the main reason for the rest to come up before full draw is to compensate for a shooter that creeps before his shot.

  - A common method used to identify fletching contact is to lightly coat the launcher with a spray-on foot powder.  If contact is made on the right side of the launcher, then move the rest in small increments to the right until fletching contact is eliminated.  If contact is appearing on the left side of the launcher, move the rest in small increments to the left until fletching contact is eliminated. If contact is made on the base of the launcher then your nocking point may be too low.

 

Binary cam designs: PSE,BowTech, Elite, Pearson etc.):
 
   - Swap out the Standard launcher with the TL1 launcher*. The TL1 is a 1/8 inch higher in the valley, which provides additional drop away clearance.  Also, if needed, you may add the optional Spacer Block* and longer screw provided in the Parts Kit which adds additional lateral adjustment. (Refer to above Ultra-Rest Installation Instructions for proper placement)

  - With the launcher in the Full Vertical Position, use a bow square to find the nocking point, which is set on average at an 1/8" to 1/4" nock high.

  - It is very important that the timing cord is attached to the bows downward buss cable. The launcher must be 90 degrees to the bow shelf AT full draw (The launcher can come up an inch before full draw, but no sooner). The rest will not drop away properly if it is not in the Full Upright position AT full draw. **Extra tension on the timing cord at full draw is better than any slack in the cord at full draw, the main reason for the rest to come up before full draw is to compensate for a shooter that creeps before his shot.

  - A common method used to identify fletching contact is to lightly coat the launcher with a spray-on foot powder.  If contact is made on the right side of the launcher, then move the rest in small increments to the right until fletching contact is eliminated.  If contact is appearing on the left side of the launcher, move the rest in small increments to the left until fletching contact is eliminated. If contact is made on the base of the launcher then your nocking point may be too low.

  *If you do not have the TL1, or Spacer Block, please call (434) 846-5839 Ext. 0, or e-mail us, to request one.

 

Cam & 1/2- Hoyt 

- For all Hoyt Bows prior to 2008 ,swap out the Standard launcher with the TL1 launcher*.  The TL1 is a spare launcher that comes with all Ultra-Rests.  The TL1 is a 1/8 inch higher in the valley, which provides additional drop away clearance.  Hoyts 2008 and newer, need only the standard launcher.

  - With the launcher in the Capture Position, use a bow square to find center shot, and then adjust the nocking point an 1/16 to 1/4 inch nock high.

  - Because of the unique Tec Riser, we had to grind down the 5/32" Allen wrench (included in the Ultra-Rest parts kit), so it would fit between the Tec Riser and horizontal/windage adjustment screw.

  - It is very important that the timing cord is attached to the bows downward buss cable. The launcher must be 90 degrees to the bow shelf AT full draw (The launcher can come up an inch before full draw, but no sooner). The rest will not drop away properly if it is not in the Full Upright position AT full draw. **Extra tension on the timing cord at full draw is better than any slack in the cord at full draw, the main reason for the rest to come up before full draw is to compensate for a shooter that creeps before his shot.

  - A common method used to identify fletching contact is to lightly coat the launcher with a spray-on foot powder.  If contact is made on the right side of the launcher, then move the rest in small increments to the right until fletching contact is eliminated.  If contact is appearing on the left side of the launcher, move the rest in small increments to the left until fletching contact is eliminated. If contact is made on the base of the launcher then your nocking point may be too low.

  *If you do not have the TL1, please call (434) 846-5839 Ext. 0, or e-mail us, to request one.



For additional assistance, you may contact QAD Tech Support, Mon. - Fri. 8am-5pm EST (434) 846-5839 Ext.0, for e-mail answer the questions that follow and send to : archery@qadinc.com

1. What model Ultra-Rest do you have?

2. What is the Make and Model of your Bow?

3.
Is the Launcher coming in contact with your Bow Shelf?

4. Approximately how far down on your Buss Cable is your Cable Clamp attached? (Inches from the bottom of the Ultra-Rest)

5. What is your nocking point height?
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